Frequently Asked Questions
Everything you need to know about shopping with Veronika Maine.
What is the standard shipping timeframe for orders?
Standard shipping within Australia typically takes 3-5 business days. International orders may take between 7-14 business days depending on the destination and customs processing.
What is your return policy for online purchases?
We offer returns on full-price items within 15 days of delivery, provided they are in original condition with tags attached. Please note that sale items may be subject to different return conditions.
How do I know which size to choose?
Each product page features a detailed size guide to help you find your perfect fit. If you are between sizes, we recommend referring to the specific garment measurements provided in the description.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Afterpay, and Zip Pay.
Can I track my order once it has been shipped?
Yes, once your order is dispatched, you will receive a confirmation email containing a tracking number and a link to monitor your delivery's progress.
Where are Veronika Maine garments designed?
Veronika Maine is proud to be an Australian-owned brand. Our collections are designed in our Sydney studio, focusing on high-quality fabrics and innovative tailoring.